
A safe, stable home is the foundation for everything else. We help you find the right place to live, and to keep it.

About our Accommodation / Tenancy Assistance support
Whether you are moving out of the family home, leaving hospital or care, coming in from a remote community, or simply looking for somewhere that fits your needs better, our team works alongside you through each step of the housing process.
We help you understand your options – including private rental, community and public housing, and Specialist Disability Accommodation (SDA) – and we speak up with you when dealing with real estate agents, landlords and housing providers.
What's included in Accommodation / Tenancy Assistance
- Searching for suitable housing and inspecting properties with you
- Rental and housing applications, references and paperwork
- Understanding your lease, rights and responsibilities as a tenant
- Setting up utilities, moving in and getting settled
- Building a good relationship with landlords, agents and neighbours
- Support to sustain your tenancy and resolve issues early
Who Accommodation / Tenancy Assistance is for
- People moving into their first home or a new home
- Participants at risk of losing their tenancy
- People leaving hospital, care or justice settings
- Families who need housing support close to kin and Country
Culturally safe accommodation / tenancy assistance for Aboriginal & Torres Strait Islander participants
For participants moving between remote communities and town, we take time to plan around family, kinship and cultural obligations so that a new home strengthens – not breaks – connection to community. About our First Nations approach
Accommodation / Tenancy Assistance in Melbourne, Regional Victoria & Regional NSW
As an NDIS registered provider (Reg. ID 4-M1J1K4X), Haven Community Care delivers accommodation / tenancy assistance across Metro & Regional Victoria – including the southern and eastern suburbs of Melbourne, and country Victoria including Ballarat, Bendigo and Shepparton – and Regional New South Wales, including Dubbo, Cobar, Nyngan, Lightning Ridge, Warren, Bourke, Brewarrina, Balranald, Hay and Broken Hill. Supports are available to self-managed, plan-managed and NDIA-managed participants. See our service areas.
How to get started
Call us, send a referral or ask a question. We will arrange a time to yarn with you about your goals and how we can help.
FAQ
Common questions about Accommodation / Tenancy Assistance
Can you help me find a rental property?
Yes. We help you search for suitable homes, inspect properties, complete applications and gather references, and we can speak with agents and landlords alongside you.
Can you help if I am at risk of losing my tenancy?
Yes. We work with you early to understand what is happening – such as rent arrears, repairs or neighbour issues – and support you to resolve it and keep your home.
Is tenancy assistance funded by the NDIS?
Accommodation/Tenancy Assistance is an NDIS registration group (0101). Whether it is funded in your plan depends on your goals and plan. We can help you understand your options.
Related services
Related NDIS services
🧭Assist-Life Stage, Transition
Mentoring and planning through big life changes – leaving school, moving out, starting work.
Learn more
🫶Daily Personal Activities
Respectful help with personal care and everyday routines, delivered your way.
Learn more
🩺High Intensity Daily Personal Activities
Skilled support for complex care needs, delivered by trained and supervised workers.
Learn moreReady to talk about your supports?
Call us, send a referral or ask a question. We reply within one business day.
