NDIS Registered Provider · VIC & NSW
NDIS disability support that feels like family.
Haven Community Care is an NDIS registered provider delivering compassionate, person-centred and culturally safe disability supports across Metro & Regional Victoria and Regional New South Wales – at home, in community and on Country.
We acknowledge the Traditional Owners and Custodians of the lands on which we work across Victoria and New South Wales, and pay our respects to Elders past and present. Our commitment →
Our services
Services of scope we deliver
Registered NDIS supports delivered by a safe, reliable and empathetic team – tailored to your goals, your culture and your routine.
🏠Accommodation / Tenancy Assistance
Help to find, secure and keep a home that suits you – from applications to settling in.
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🧭Assist-Life Stage, Transition
Mentoring and planning through big life changes – leaving school, moving out, starting work.
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🫶Daily Personal Activities
Respectful help with personal care and everyday routines, delivered your way.
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🩺High Intensity Daily Personal Activities
Skilled support for complex care needs, delivered by trained and supervised workers.
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🌱Development of Daily Living & Life Skills
Build the skills and confidence to do more things for yourself, at your own pace.
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🧸Early Childhood Supports
Family-centred support for young children with developmental delay or disability.
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💪Exercise Physiology & Personal Training
Tailored exercise and activity programs to improve strength, mobility and wellbeing.
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🤝Participation in Community, Social & Civic Activities
Get out, connect and take part – in sport, culture, events, learning and community life.
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📊Management of Funding for Supports in Participants Plan
Plan management that pays your providers, tracks your budget and keeps things simple.
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The Haven story
Care built on compassion, inclusion and respect
Haven Community Care was founded on a simple belief: everyone deserves support that respects who they are, where they come from and where they want to go.
We work alongside participants, families, carers and communities to build supports around each person's goals, culture and choices – from everyday help at home to community participation, housing and Return to Country supports.
- Person-centred, goal-focused supports
- Screened, trained and supervised workers
- Respect for culture, kinship and community
- Clear communication and reliable rostering
First Nations supports
Culturally safe support – in community and on Country
We listen first. We respect family, kinship and cultural obligations, work with interpreters and community, and support participants to stay connected to Country, language and culture.
Getting started
How it works
Starting with Haven is simple. We'll guide you through each step.
Get in touch
Call, message or complete our referral form. Participants, families, support coordinators and health workers can all refer.
Have a yarn
We meet with you – and anyone you would like there – to understand your goals, culture, routine and preferences.
Plan your supports
Together we agree on the right supports, schedule and workers, and set up a clear service agreement.
Start and review
Your supports begin. We check in regularly and adjust as your goals and needs change.
Our values
Why people choose Haven
Our values guide every visit, every conversation and every decision.
Compassion
We listen first and support each person with kindness, patience and care.
Inclusion
Everyone belongs. We help people take part in community on their own terms.
Respect
We protect dignity, privacy, culture and choice in everything we do.
Empowerment
We back people to build skills, confidence and independence.
Where we work
Metro & Regional Victoria and Regional NSW
We provide services all across metro and country Victoria – the southern and eastern suburbs of Melbourne, Ballarat, Bendigo and Shepparton – and in Regional New South Wales, from Dubbo and Bourke to Broken Hill, with offices in Carnegie, Ballarat and Dubbo. Our team understands the distances involved and the importance of staying close to family, community and Country.
Ready to talk about your supports?
Call us, send a referral or ask a question. We reply within one business day.